You have 15 calendar days from the date of receipt of the order to make changes or returns, after that period, no returns or claims will be accepted.
Changes or returns of underwear, jewelry or accessories and party dresses are not allowed, except for defective products or products with defects, upon demonstration.
Clucth, only change by color grade is allowed (different shade of the same color). For this it is necessary to communicate (telephone, email or web) and send us the clutch within 48 hours after receipt. In this case the shipping costs are always at the buyer's expense.
Changes will be free as long as they are made within 48 hours of receiving the order and whenever it is a change in size or for any other item in the store. The products must be in perfect condition and with the corresponding proof of purchase.
In the case of a return, the shipping costs must be paid by the customer. The products must be in perfect condition and with the corresponding proof of purchase, to make the return, you must contact us through the contact form that you can find on our website, email or on the phone 986 18 94 56 and a carrier will collect the item at the address you indicate, always located in the same country where you placed the order.
The refund of the purchase amount will be made in a maximum of 14 days and with the same form of payment that the order was made.
The company will not be responsible for claims due to misuse of the item, therefore the customer is advised to carefully read the labels on the correct use of it.
We are happy to help you and you are satisfied with our services.
FREE SHIPPING FOR PURCHASES OVER 30€